What to Do When MEV Boost relay is Not Received After Payment

Why Your MEV Boost Relay Might Not Arrive

You paid for a MEV Boost relay subscription via USDT but haven't received access. This is frustrating, especially when you need it for your validator. Common reasons include incorrect wallet address, network congestion, or a pending transaction on TRC20 or ERC20. Always double-check you're sending to the correct TRC20/ERC20 address.

Step 1: Verify Your Payment

Check your wallet's transaction history. On TRC20, confirm the transaction ID (txid) and ensure it has at least 6 confirmations. For ERC20, wait for 12 confirmations. If the status is pending, the relay provider may not have processed it yet. Most providers, like Flashbots or BloxRoute, require at least 1 confirmation before delivering access.

Step 2: Contact Support with Proof

Email the provider's support team with your txid, wallet address, and order number. Reputable services like MEV Builder or Relay Pro typically respond within 2 hours. If you used a marketplace like Marketplace.xyz, open a ticket with your payment receipt. Attach a screenshot of the transaction if needed.

Step 3: Check Your Account Dashboard

Log into the provider's dashboard. Some services auto-assign relays upon payment confirmation. Look under "My Relays" or "Subscriptions." If the status shows "Active" but you can't connect, try disconnecting and reconnecting your validator. For example, if you subscribed to MEV Boost Premium ($50/month via TRC20), the relay URL should appear under Settings.

Step 4: Resend or Refund (Last Resort)

If 24 hours have passed and nothing, request a refund or resend. Most providers have a 48-hour refund policy. For instance, Flashbots offers full refunds if not delivered within 24 hours. If you paid via ERC20, gas fees may delay confirmation; consider switching to TRC20 for faster settlement.

Prevent Future Issues

Always use the exact wallet address from the provider's official website. Avoid copy-pasting from third-party sites. Use a wallet like MetaMask or Trust Wallet for ERC20, or TronLink for TRC20. Double-check the network (e.g., Ethereum Mainnet for ERC20) and set appropriate gas limits. For recurring payments, consider using a USDT auto-pay service like PayTube.

FAQ

Q: How long after USDT payment should I receive the MEV Boost relay? A: Typically within 1-2 hours after 1 confirmation on TRC20 or 12 on ERC20.

Q: What if I sent USDT to the wrong network (e.g., TRC20 instead of ERC20)? A: Contact support immediately. Some providers can recover funds, but it may take 24-48 hours.

Q: Can I get a refund if the relay never arrives? A: Yes, most providers offer refunds within 48 hours if not delivered. Check their policy.

Q: Do I need to pay again if the transaction fails? A: No. If the payment is confirmed on-chain but not credited, the provider will manually add it.

Q: Is it safe to pay with USDT for MEV Boost relays? A: Yes, as long as you use a reputable provider. USDT via TRC20/ERC20 is secure and reversible only by the recipient.

Get Your MEV Boost Relay Now

Don't wait any longer. Choose a trusted provider, pay with USDT via TRC20 (low fees, fast confirmation), and start maximizing your validator rewards today.