Solscan Pro Payment Stuck or Pending — Troubleshooting
Solscan Pro payment stuck using USDT? Fix pending TRC-20 transactions fast. No card, no KYC. Follow our 2026 guide to resolve in minutes. Upgrade now.
Payment Stuck? You’re Not Alone
If you’re trying to upgrade to Solscan Pro using USDT (TRC-20) and your payment is stuck or pending, it’s a common pain point. Unlike credit cards, USDT transactions rely on blockchain confirmations, which can lag. Here’s how to fix it.
Step 1: Check Transaction Status on Explorer
First, confirm the transaction actually sent. Copy your TXID and paste it into Tronscan.org (for TRC-20) or Etherscan.io (for ERC-20). If the transaction is unconfirmed, it’s waiting for block time. TRC-20 usually takes 1-3 minutes, but during network congestion, it can take up to 30 minutes.
Step 2: Ensure Correct Network & Memo
Solscan Pro requires you to send USDT on TRC-20 (Tron) to their deposit address. Double-check you selected Tron (TRC-20) in your wallet and included the correct deposit memo. A wrong network (e.g., ERC-20 instead of TRC-20) will never confirm — you’ll need to recover funds via support.
Step 3: Verify Enough TRX for Gas
TRC-20 transactions require TRX as gas. If your TRX balance is below ~25 TRX, the transaction will fail or remain pending. Top up with at least 30 TRX before retrying.
Step 4: Contact Solscan Support with TXID
If everything looks correct but payment is still pending after 30 minutes, open a support ticket via Solscan’s Discord or email. Provide your TXID and deposit address. They can manually credit your account if the transaction is stuck due to their end.
Step 5: Alternative: Use a Faster Wallet
Some wallets like GT Metamask (for ERC-20) or TronLink (for TRC-20) allow you to adjust gas fees. If you sent with low gas, the transaction may be pending indefinitely. Consider using a replacement transaction feature to speed up or cancel.
Prevent Future Issues
Always keep 50–100 TRX in your wallet for gas, double-check the deposit memo, and use USDT (TRC-20) for fastest confirmation. Solscan Pro costs $19.99 USDT/month or $199.99 USDT/year. Since 2026, they’ve prioritized USDT payments for privacy-conscious users.
Bottom Line
A stuck Solscan Pro payment is almost always fixable. Check gas, network, and memo first. If not, raise a ticket with your TXID. Within 24 hours, you should be browsing top wallets and token flows.
Frequently asked questions
Why is my Solscan Pro USDT payment stuck?
Most likely due to insufficient TRX for gas, wrong network (use TRC-20), or a missing deposit memo.
How long does USDT take to confirm on Solscan?
TRC-20 usually confirms in 1-3 minutes, but during network congestion it can take up to 30 minutes.
Can I use ERC-20 USDT for Solscan Pro?
No, Solscan Pro only accepts TRC-20 USDT. Sending ERC-20 may result in lost funds.
What if I sent the wrong network?
Contact Solscan support with your TXID. They may recover your funds for a small fee (usually $5-$10 USDT).
Will Solscan Pro cost more in 2026?
As of 2026, pricing remains $19.99 USDT/month or $199.99 USDT/year. No card needed.